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Product Met Expectations: 9.4
9.5 out of 10
Overall Rating
Overall purchase experience with the store
Product Met Expectations: 9.4
9.8 out of 10
Would Shop Here Again
Likelihood to buy from the store again.
Product Met Expectations: 9.4
9.8 out of 10
On-Time Delivery
Expected vs. actual delivery date
Product Met Expectations: 9.4
9.6 out of 10
Customer Support
Status updates and complaint/question handling
Product Met Expectations: 9.4
9.4 out of 10
Product Met Expectations
Product description/depiction vs. what you received
Ease of Ordering: 9.2
9.2 out of 10
Ease of Ordering
Convenience and speed of ordering
Product Information: 8.9
8.9 out of 10
Product Information
Information quantity, quality & relevance
Price: 9.5
9.5 out of 10
Prices relative to similar stores
Product Met Expectations: 9.4
9.2 out of 10
Order Tracking
Ability to effectively track orders
Web Site Performance: 9.1
9.1 out of 10
Web Site Performance
Layout, links, pictures, images & speed
Product Selection: 9.3
9.3 out of 10
Product Selection
Breadth/depth of products offered

This is a follow up to my previous post (Travis RF-3 System)

Got everything in perfect condition, some of the boxes looked rough, but all the speakers inside were fine, I guess they got the usuall UPS kickdrop treatment, and survived : )

All in all, shipping took right at 10 days, but only 8 working days, and that across country as well

I will do business with them again
The delivery service was exceptional and unexpected, i can't believe i got my receiver in two days, and i'm not exagerating. I can not descrive how well packed the merchandise was, i would recommend buying from this store to anyone who is a freak about good service. For sure i will be buying more often from this store: The attendants were very courteous and very attentive to my needs.
I know my friends will also like this store as a referense, incase they ever needed any electronic equipment.
I am impressed, speakers I ordered arrived in three days. No one in my area could beat the price.
Not a typical mail-order experience. I received service at a level consistent with the best of my local high-end audio shops. I would use them again in a heartbeat.
Great company. From start to finish, they were really easy to deal with and were VERY helpful in assisting me with my audio/video purchase. I would recommend Sound Distributors to anybody.
Well, I ordered the Klipsch Reference-3 Home theatre system, with the KSW-15 Subwoofer from Sounddistributors Saturday, Sunday morning I got an email saying the order had/will be shipped the following business day, and Eric had issued me tracking numbers, Awesome!

I ordered on the weekend, and didnt expect to even get an email till maybe monday or tuesday, excellent service in that regard!

The price was great, very competitive, and blew my local HiFiBuys out of the water!

I'll post a follow up regarding when I get the items, and, in what condition they arrive in.

Just for your information, the setup I ordered was a fairly large order (Total of 6, HEAVY, BIG items), and due to this, Each item was shipped seperate.

-Travis (RF3 System)
Eric was EXTREMELY informative and prompt to reply to all my questions/concerns. From date of placing my order to receiving my complete system was only 2 days(this system was a $2000+ special order). ORDER FROM ERIC WITH CONFIDENCE!! AAA+++++++++++++!!!!
What a TERRIFIC find! I did a search on some specific equipment and up came SD. When I checked on their prices I about fell over. I saved nearly $800 on a Denon/Infinity home theatre.

After finding such a good price I called and spoke with Eric. I was expecting the proverbial "Good price, but out of stock" reply. Loenbehold, the products were in stock and they shipped the next day. Everything arrived in tact and I couldn't be happier with the system.

I would highly recommend ordering from SD if you're looking to save some $$$ on some great gear and are looking for good service.
Ordered Klipsch Quintet Thursday. Got UPS Track Number Friday. Delivery day Tuesday. Received on Tuesday. Everything works! Very good price. Excellent service from Eric. Asked questions by e-mail, got answers very swiftly and graciously.
Not only did Sound Distributors have a very good price, but Eric was very helpful when I needed to modify my order at the last minute. Delivery was a day earlier than promised, the speakers new, factory fresh, and sealed. I will always check here FIRST before buying in the future.
I purchased a Denon 3802 receiver from Eric at a very competitive price. The receiver was shipped on the same day it was ordered and it was delivered on the day it was promised. All contacts with Eric were productive and fully met my expectations.
I ordered a polk audio center speaker. It was shipped UPS Ground on 6/3/02, received on 6/5/02 in great condition. Great price, great service!
I ordered a pair of JBL ND310II's from them because of their price on the 310's and their shipping policy. All aspects of the transaction took place in a very timely manner. I received the 310's within 4 days and they were in great condition. I would do business with them again.
dealt only with eric.for me eric has proved to be the best internet sales person.he has been prompt to respond,has given me usefull advice, a very good price and most of all after ups messed up my order he was there all along . would highly reccomend him.
Clean and clear web site.
Item arrived on time and in good order.
What more can you ask for?
Won eBay bid. Email with payment and shipping information followed immediately. Had to call Sound Distributors to remind them to forward shipping information to me. Item arrived in 4 business days. Very satisfied.
Great prices and an extremely responsive company. Handled a problem caused by UPS (not by Sound Distributors) with the utmost courtesy and professionalism. Would use this company again without hesitation. Highly recommended!
2nd order - went just like the first. Purchased on line Monday night, received an email Tuesday with UPS tracking info. Received Friday at my home. Double boxed - packed very well. I will be back for more!
I ordered a pair of Infinity Powered Tower Speakers model IL60.
The left speaker box did not have the correct speaker grill covers.
I contacted your company two times since I received the speakers and both times I was told that the proper covers would be sent to me. I still have not received these covers.
It has been over three months and I still have not had my problem addressed!
Very fast service. I ordered straight from the website. Easy format to follow. Also, best pricing by far. A+
Klipsch AW-525 Speakers
Polk Audio DSW PRO 660wi Subwoofer
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