Price Matching Policy Must
be before the sale is made not after!
Its This Simple: Send us a link for the item you are looking at. If the unit is brand new with the full factory warranty we will match the price. Its that easy.
Anybody could put up a lower price on the net -
what you should be aware of is if you have a problem with the unit. Are you
going to get the unit serviced or replaced at no charge to you? We back all the
items we sell as long as the manufacturer warranty is in force. We are
authorized by the manufacturer to sell on line. You get the full factory
warranty when you purchase from Sound Distributors.
Returns & Repairs:
We accept returns for the first 30 days no questions asked. The original manufacturers box must not be defaced or altered in anyway and must be kept throughout the manufacturers warranty period. Please call for your return authorization number. All items returning to us without this number will be refused.
Sales tax is now collected in 32 states. Any other state you DO NOT pay sales tax. To find out if your state requires us to collect sales tax - add the item to the cart. if it is a state with sales tax - we will add it based on each states sales tax rate.
Shipping charges include UPS ground & insurance rates. In most cases we double box the merchandise so it does not get damaged in transit. If any damage to the product is noticed when you receive the package - do not accept it. This is the product - not the box it was shipped in. We pack each item with extra packing material inside the box to help protect each unit. The outer box might be cut or dinged by UPS but the actual product most likely will be fine. If any damage is noticed UPS will return the damaged item back to us. We will reship another unit out at no charge.
If you sign and accept the package and notice after UPS has left that the merchandise is damaged, DONT STRESS! Call us and we will have UPS send an inspector out to you to inspect the damaged item, we will ship another item to you at no additional charge.
All Canada Shipments UPS will collect Customs, Broker Fees and Tax when they deliver the items to your door. We collect shipping on our side and there will be extra freight charges for all Canada orders. We will email you the total that will be added after we have your order.
Hawaii, Puerto Rico, Alaska
Shipping is extra to these areas. Our shopping cart will not configure the extra cost. You will receive an email after the order is placed with the extra funds needed to ship your order. If you want this quote before you place you order please email or call us first. We will need your full address along with the items you would like to order.
We Require A Signature On All Shipped Items being Delivered To You By UPS.
Returning Items For A Refund:
We have a 0% restocking fee for any order that is returned UN-OPENED and still factory sealed. We only will honor this for the first 30 days - after that it is exchanged for like product only. Missing accessories will result in a charge for the actual replacement cost of the missing items. All warranty cards must be left blank. The original manufacturers box must not be defaced or altered in anyway and the product must be shipped back in the manufacturer's box - the same way it was shipped out to you. We will not accept returned items without the original box the unit was shipped in. Merchandise initially returned as defective, which is not actually defective, will incur a minimum 15% restocking fee after the first 30 day grace period. Merchandise initially shipped 'double-boxed' or by freight line must be returned double boxed or by freight line at the customers expense. The 15% covers our freight charges and restocking fee on the returned product.
Special Order Items:
Any product that has to be ordered for a customer that is not an "in-stock" item is considered special order. We will notify you by phone or email on the time frame to get the goods for you. When you agree to this, it is considered a contract. We will charge your credit card 50% of the total sale up front to order the goods. The remaining balance will be charged to you after the item(s) are shipped. If for any reason you decide to cancel the order during the ordering process, we will charge you a 15% cancellation fee. This 15% will reflect on the full purchase price of the special order item. Any questions please call us before placing your order.
WHITE GLOVE SERVICE IS NOW AVAILABLE:
The Shipping company will call for a delivery appointment. Once arranged they will take all the items being delivered off the truck and bring them into your home, they will then un-box all the items. This is not an installation service - Just an option to deliver the items into your home. You can choose this option at checkout.
Gift Cards, Bing Cashback & Discount Codes:
A few times a year manufacturers and or Sound Distributors comes out with promotions to help increase sales. It can be a gift card purchased from our site or it may be a promotion MSN is doing on their search engine Bing, it can also be as simple as a promotional discount code given out for the holidays. You can't combine these promotions. It is one promotional item per sale. You will receive only one gift card per sale. If you use Bing or a discount code to buy an item - you will NOT receive the gift card. Again one discount per sale. You can NOT combine any two promotions together. If we receive an order using two promotions Sound Distributors will remove one of them and complete the sale.
Why Did I Not Get My gift card:
You will not receive a Gift Card if you used any other discount to buy the item. Example Bing or a discount code. Another discount voids the gift card. ALL GIFT CARDS EXPIRE 12 MONTHS FROM THE DATE OF PURCHASE
Its simple you must buy the item at full price to receive your gift card which will be issued within 30 days from the date of purchase.
When you come back to use the gift card it cant be combined with any other promotion going on. You can NOT apply two gift cards on one purchase. it is one discount per item purchased.
WE RESERVE THE RIGHT TO VOID ANY GIFT CARD AT ANYTIME.
About Us & What We Sell:
Every item listed on our site is brand new "A" stock. We do not sell used or "B" stock items on this site. You are purchasing brand new USA product.
We accept Visa, MasterCard, American Express, Money Order, Person Check or Wire Transfer for all on line orders. Our on line order form and shopping cart program is 100% secure. Rest assured your credit card information is not sent over the internet. It stays on our local secure server and is reset automatically after the order is processed. We do not give telephone numbers or addresses out to any one - they are for shipping and credit card verification only. All information given to Sound Distributors is confidential and will never be given to solicitors.
Price Matching Policy Must be before the sale is made not after!
Its This Simple: Send us a link for the item you are looking at. If the unit is brand new (which all our products are) with the full factory warranty we will match the price. Its that easy.
Anybody could put up a lower price on the net -
what you should be aware of is:
If you have a problem with the unit - are you going to get the unit services or replaced at no charge to you? Sound Distributors backs all the units they sell as long as the manufacturer warranty is in force. We are authorized by the manufacturer to sell on line. You get the full factory warranty when you purchase from Sound Distributors.
We are not responsible for typographical or picture errors . Please make sure the model number and or product code is correct before placing your order.
Warehouse Shipping For Product:
5955 South Procyon Street
Las Vegas NV 89118
(800)691-6914 toll free
Office Address For Paperwork:
1987 Alcove Ridge Dr
Las Vegas NV 89135
Email us with any questions you may have at:
If you have any questions, please call
before you place your order